Elengy: How to become a customer/submitting an application

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HOW TO BECOME A CUSTOMER/SUBMITTING AN APPLICATION

Master Agreements

Elengy gives the opportunity to shippers to sign a Master Agreement, which is a standard LNG terminal access contract with zero capacity and without any financial commitment. This is a way to make easier the booking procedures later on: when approved by the jurists and signed, the master agreement just need to be amended as and when the Shipper purchases capacities (quantity and number of deliveries) and when the first delivery is scheduled.

Notably, General Terms and Conditions (Appendix 1) and other contractual documents, except for Specific Conditions (Appendix 2), are the same for any customer and are published on our website.

Feasibility request

This is a written request to the Operator for access to the terminal. It is not binding for either the applicant or the terminal Operator.

Response to the feasibility request:

This is sent in writing by the terminal Operator to the applicant about one week after the request is received.

Feasibility request form

Booking request

This is the supplier’s request in writing to the Operator for access to a terminal. It is binding for both parties if the terminal Operator delivers a positive response.

Response to the booking request:

This is sent in writing by the terminal Operator about a week after receiving the booking request. The terminal Operator indicates whether or not it has allocated the requested capacities.

A reservation request is binding and the "first committed - first served" principle is applied by Elengy in dealing with fully filled in reservation requests, as per the Appendix 5 - "rule for allocating access capacities" published on our website.

Booking request form

Any request for access to a terminal can be sent by mail or email to the addresses given on the Elengy website. The terminal Operator may also answer by mail or email to the addresses given in the request.

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Unloading dates:

For January and February in the year "n +1": requests for unloading dates received before 20 October of year "n" are processed no later than 1 November of year "n". Requests for unloading dates for January and February of year "n+1" received after 20 October of year "n" cannot be accepted by the terminal Operator if they affect the unloading schedules of other shippers.
From March to December of year "n +1": requests for unloading dates received before 15 November of year "n" are processed no later than 15 December of year "n". Requests for unloading dates for March to December of year "n+1" received after 15 November of year "n" cannot be accepted by the terminal Operator if they affect the unloading schedules of other shippers.
For the month “m+1” of year “n”: requests for unloading dates for month "m+1" received after the 20th of month "m" cannot be accepted if they affect the unloading schedules of other shippers.

Moreover, requests for unloading dates for the year "n+2" and subsequent years cannot be handled in advance by the terminal Operator.

A Shipper can ask the terminal Operator to return unused capacities to the market.

If the following three events occur simultaneousl

significant under-usage by a Shipper of its access capacity at a terminal where all commercial capacity has been booked,
the Shipper refuses to sell its unused capacity on the secondary market at a price equal to or higher than the current access rate,
the Shipper cannot justify a need to keep all its capacity for a given period,
the Shipper loses its unused capacity for that given period.

This capacity is sold by the terminal Operator on a "first come first served" basis at current tariffs to suppliers who have made a request for the period in question. Any minimum payment obligation is transferred to the new Shipper where applicable.

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Credits

© Mediacenter GDF SUEZ / Interlinks Image / Eric Larrayadieu, Laurent Monlau.

© Mediacenter GDF SUEZ / Gilles Crampes, Franck Dunouau, Philippe Dureuil, Pierre-François Grosjean,
Cédric Helsly

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FAQ

What is natural gas?

Natural gas is principally composed of methane (CH₄) and is found in natural reserves. As a primary energy source, it offers many qualities, and is the cleanest fossil fuel.

It is appreciated for its high calorific value, ease of use, and environmentally-friendly composition.

Why does natural gas smell bad?

Natural gas is odourless, but an artificial odorant is added to enable detection in the event of a leak.

Why do people say natural gas is clean?

When natural gas burns it does not emit dust, soot or smoke, producing only water vapour and carbon dioxide, much like human breath, which is then transformed back into oxygen by plants. It is the most energy-efficient of all fossil fuels on the market.

Is there a risk of explosion at an LNG terminal?

An explosion of natural gas can only occur if the following three factors occur simultaneously:

a gas leak in an enclosed space
a mix of air and gas of between 5% and 15%
a spark or flame.

Every care is taken in at LNG terminals to prevent these three things occurring at the same time.

Can I visit an LNG terminal?

For reasons of national security, our sites may not be visited by the public.

I am a student and would like to find out about LNG terminals. Where should I go?

Please use the Contact page to submit any requests and we will get back to you as soon as possible.

I am looking for a job and would very much like to join your company. Where should I send my application?

You can visit our Recruitment section where you will find details of our jobs along with openings. Any applications for jobs not listed under openings will also be considered.

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Glossary

The following terms are defined for both singular and plural forms. The time reference is French legal time.

Aggregated allocated quantities

Corresponds to aggregated Shipper send-out allocations in kWh 25°C at the interface between the LSO and the TSO.

This information is provided at 7h00 LT for the preceding gas day.

Aggregated Inventories

Amount of gas in kWh 25°C belonged by the shippers in the tanks of the LNG terminal at the beginning of the day.

Aggregated nominated quantities

Corresponds to aggregated Shipper send-out nominations in kWh 25°C at the interface between the LSO and the TSO.

This information is provided at 18h00 LT for the gas day ahead.

Available capacity

Corresponds to the available commercial capacity of the LNG terminal, i.e non subscribed capacity, expressed as the daily average of the month, in kWh/J at 25°C.

This information is updated daily.

Available Firm Capacity

Difference between Total Firm Capacity and the amount of booked capacity.

Cogeneration

A technology that enables a single fuel source to produce both thermal energy (heat and/or cold) and electricity at the same time.

Combined-cycle power plant

A power station that comprises a gas turbine generator whose exhaust powers a boiler. The steam from the boiler then drives a turbo-generator.

Delivery Conditions

Operator’s obligations concerning the physical characteristics of the natural gas being delivered (pressure, temperature, etc).

LNG

Liquefied Natural Gas

LNG Terminal

Facilities providing reception, storage, and regasification of liquefied natural gas (LNG) and transferring the natural gas (in its gaseous state) to the Main Network

LNG Terminal Access Contract

Contract between the Operator and a Shipper, stating the reception, storage and regas conditions for LNG cargoes delivered by the Shipper to an LNG terminal.

Main Network

High-pressure, large-diameter facilities linking connecting points with neighbouring networks, underground storage facilities and LNG terminals, to which are connected the regional transport networks and a number of industrial consumers and retail networks.